Yesterday I wrote about the potential sea change in the business of legal. As a metaphor, I used the Hemingway quote from The Sun Also Rises:
“How did you go bankrupt?” “Two ways. Gradually, then suddenly.”
I don’t know if it is happening or will happen.
It’ll happen, or it won’t. I do know that [...]
I tried to register at an online Six Sigma site that shall remain nameless.
Would it be reasonable to assume that a site dedicated to Six Sigma would apply its own methodology to something as basic as a registration screen?
1) It let me type in a password — a strong password, as [...]
At a recent training session, an attendee asked about the difference between process improvement and Legal Project Management.
As I’ve noted before, the simple — and simplistic — version is that process improvement is about doing things right, and LPM about doing the right things.
Digging a bit deeper, misguided process improvement efforts focus solely [...]
Ron Friedmann recently posted 60 Tips in 60 Minutes from the 2010 Futures Conference about more efficient practice.
If you’re a regular here or at my classes, some of these will sound familiar, such as the following (with my comments below each):
Let managers do their jobs. Partners need to let business managers do their [...]
Today’s NY Times describes how Ford’s designers went “back to the drawing board” to tune the controls on their new cars.
They didn’t use drawing boards. That was the first big step. They used video games and paper mock-ups and modeling clay.
There are some valuable lessons here for legal project managers.
The most important [...]
The Three Geeks and a Law Blog guys (I think it’s Tony Brown writing) have an interesting post on the limits of efficiency.
It leads me to ask (rhetorically), What’s the difference between effectiveness and efficiency?
You know the old saw about “doing the right thing” v. “doing the thing right.” The E words don’t [...]
Every morning, somewhere between working out (physical health) and getting to work (fiscal health), I do a wide-ranging scan of what’s in the news and on the web (mental health). A few more items than usual this morning relate to areas I focus on.
A/B Testing Alternative Fees
Matt Hohman of LexThink and The [Non]Billable [...]
I get heartburn when people assume or suggest that process improvement and Six Sigma are synonymous.
There’s plenty of room for process improvement that that doesn’t use Six Sigma standard methods — Lean’s seven wastes, for example, or the notion that process improvement can start “on the factory floor” rather than with outside experts wearing [...]
I’m fed up with so-called Six Sigma programs — and not only in the legal world — that are barely Three Sigma, and often only One Sigma.
If you already understand what Six Sigma truly is, skip the next few paragraphs — but if you’re in that group, you probably know already what I’m going [...]
I saw someone was offering all sorts of stuff related to “Lean Six SigmaTM.” Even though I’m on vacation, this set my BS alarms all abuzz.
First, the term has been around in common usage for many, many years. I am not a trademark attorney, but I do not believe you can claim a mark [...]